Shipping Policies for Riwayiti

At Riwayiti, we are committed to providing a seamless and satisfactory shopping experience for our customers. To ensure clarity and transparency, we have outlined our shipping policies below:

1. Shipping Regions: We offer shipping services to customers worldwide. Whether you are located locally or internationally, Riwayiti strives to deliver your order to your doorstep promptly.

2. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing may take longer during peak seasons or holidays.

3. Shipping Methods: We partner with reputable shipping carriers to deliver your orders swiftly and securely. Depending on your location and shipping preferences, you can choose from standard, expedited, or express shipping options at checkout.

4. Shipping Rates: Shipping rates vary based on your selected shipping method, delivery destination, and the weight/size of your order. You can view the applicable shipping charges during the checkout process before making your payment.

5. Delivery Timeframes: Estimated delivery times depend on your chosen shipping method and your location. While we strive to deliver orders promptly, please note that unforeseen circumstances such as customs delays or inclement weather may affect delivery times.

6. Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and receive real-time updates on its whereabouts.

7. Customs and Duties: International customers may be subject to import duties, taxes, and customs clearance fees levied by their respective countries. These charges are not included in the item price or shipping cost and are the responsibility of the recipient.

8. Incomplete or Incorrect Addresses: It is essential to provide accurate shipping information during checkout. Riwayiti is not liable for delays or non-delivery caused by incomplete or incorrect addresses provided by the customer. Please double-check your shipping details before finalizing your order.

9. Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

10. Returns and Refunds: For information regarding returns and refunds, please refer to our Returns Policy for detailed instructions on how to initiate a return and request a refund.

11. Contact Us: If you have any questions, concerns, or special requests regarding shipping, feel free to reach out to our friendly customer support team. We are here to assist you and provide the best possible service.

By placing an order with Riwayiti, you agree to abide by our shipping policies outlined above. We appreciate your trust in our brand and look forward to serving you with excellence.